Optimal outpatient appointment scheduling.

نویسندگان

  • Guido C Kaandorp
  • Ger Koole
چکیده

In this paper optimal outpatient appointment scheduling is studied. A local search procedure is derived that converges to the optimal schedule with a weighted average of expected waiting times of patients, idle time of the doctor and tardiness (lateness) as objective. No-shows are allowed to happen. For certain combinations of parameters the well-known Bailey-Welch rule is found to be the optimal appointment schedule.

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عنوان ژورنال:
  • Health care management science

دوره 10 3  شماره 

صفحات  -

تاریخ انتشار 2007